Director of Customer Success - Americas
Sep 29US · Remote · Full-time
G2 Risk Solutions helps organizations make safer, smarter business decisions through risk, compliance, and merchant monitoring solutions.
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G2 Risk Solutions helps organizations make safer, smarter business decisions through risk, compliance, and merchant monitoring solutions.
You will support Elexa users across chat and tickets, resolving issues and escalating when needed.
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor.
Answer customer calls and address all requests or inquiries concerning services and products, and report problem areas. Utilize various systems and tools to assist customers.
The Customer Success Manager will focus on business development and customer retention through consistent customer contact, QBRs, and management of a base of CommandLink customers.
This is a quota-carrying expansion role where you turn a base of firms that already love TaxGPT into our fastest-growing revenue engine.
Free covers 10 applications a month. No card.